Digital Business Engineering
- Customer experience reshaping
- Digital commerce (e-Commerce, m-Commerce)
- Digital Products & Solutions Development
- Data Enablement for Sales, Marketing & Operations
- Agile, Data & Customer Centric Transformation orchestration, in multi-cultural environment
- People and business leadership
Customer experience design and management
- Omnichannel CX strategy set-up and deployment
- Interaction & Journey design with digital, cross channel & cross media focus
- Design thinking & customer research tools and methodologies
- Operation managements & data & analytics-based performance measurement
Digital commerce (e-Commerce, m-Commerce)
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Digital marketing & Paid / Owned / Earned Traffic orchestration
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Online store management
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Digital native offers design and DNVB launch
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Digital Customer Relationship Management & automation
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Digital assets (Shop & Care, mobile applications) management as agile products and large IT projects management
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Analytics and performance
Product development and digital solutions
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Product vision & strategy set up
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Customer feedback, analytics & data enriched Product design, launch & run, in multidisciplinary teams, with Scrum / Kanban methodologies
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Portfolio management, business model, ROI calculation
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Data Enablement for Sales, Marketing & Operations
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Data strategy design
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Big data use cases identification & upscaling
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Data strategy execution and integration
Data activation: sales/marketing/operations
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Data strategy design
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Identifying and upscaling big data use cases
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Data strategy execution and integration
People and business leadership
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Leadership of large multidisciplinary teams and complex programs, with a hands-on culture and servant leadership
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7-digit OPEX & CAPEX budget management
Orchestrating data- and customer-centric transformation
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Setting an example and learning from pioneering teams
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Change management at team/team level
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Initiating and integrating large-scale change, from CxO to employees
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Activate advanced data and analysis
See case studies & content
Mentoring for Tech4Regeneration by EPFL Innovation Park
Swiss House of Brands founders Chantal Baer & Marine Gruaz-Rébuffat are honored to join Bertrand Klaiber's team as start-up mentors for the Tech4Regeneration project at the EPFL Innovation Park.
SHB nonprofit report 2024
Discover the Swiss House of Brands 2024 nonprofit report, including all the nonprofit actions carried out during the year.
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